“In times of adversity and change, we really discover who we are and what we’re made of.”

– Howard Schultz

Happy new year!  Moving into 2022, have you thought about what your goals are for this year for your business?  The past few years have been different, for sure, with many adjustments required to meet the demands of the pandemic.  Ways of conducting business have changed for many such as so…many…Zoom…meetings!  And getting used to performing many aspects of our businesses virtually rather than in-person.

The new year gives us a reason to pause and reflect on how we have modified our business activities.  What has worked for you?  What has presented hurdles that seem insurmountable?  Even businesses that are more readily adaptable for virtual operations are feeling the impact.  Phone calls and zoom meetings are helpful, but there is a lot to be said for sitting down with a customer face-to-face to really build strong and lasting relationships. 

And what about your employees?  How are they holding up?  The impacts from the pandemic reach beyond our organizational challenges as employees are juggling changes in how they perform their work, manage their family life, facilitate educational needs of their children, as well as their own physical and emotional well-being.

It is our job as leaders is to ensure we are identifying the changes and providing avenues for all to continue to be productive and healthy members of the organizational team.  Leading through change and particularly through adversity demonstrates true leadership.

-MAH